IT support & managed services
Day-to-day support, managed services and on-call cover for the systems your venue runs on.
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Technology Support
Tech support that turns up before it breaks
We operate more like gaming-machine technicians than your average IT or AV provider — proactive maintenance over reactive emergencies. IT, AV, networks, security and installs for clubs and pubs, so problems get caught before the Friday rush.
Proof, not promises
The difference a tidy rack makes
This is a real comms rack we inherited at Kingscliff Beach Bowling Club — and the same rack after our audit, cleanup and re-label. When every cable has a home, faults get found in minutes instead of hours.
- Audit first — map what's actually connected
- Clean up, re-route and label every run
- Document it, so the next fix is a quick one
BeforeAfter
BeforeAfter
What we look after
The systems your venue runs on — supported day to day and audited yearly, so nothing surprises you at the worst time.
Networks & infrastructure
Designed for stability now and expansion later — not just patched until next time.
Hardware supply & installs
Supply, installation and replacement, planned around your trading hours.
AV systems
PAs, microphones, projectors, LED and large-format screens, tuned for the room they're in.
CCTV, security & telecoms
Cameras, security, telecoms and even fridge monitoring — watched so you don't have to.
Yearly technology audits
Preventative maintenance and obsolescence planning that keeps upgrades on your terms.
Installs, done once and done right
End-to-end technology projects — planned properly, installed cleanly, supported long-term.
PA + Audio
Clear, consistent sound across bars, dining, gaming floors and outdoor spaces.
LED + Media Walls
High-impact feature walls, stage backdrops and large-format displays.
Data Cabling
Solid infrastructure for stable networks, future expansion and compliance.
Audits + Upgrades
Plan and deliver upgrades that improve efficiency, reliability and experience.
Case studies
Three venues, three different problems
Solved by the same crew — and every aerial below was shot by our own drone team.
East Lismore Bowling Club
- The problem
- A community club competing for the Christmas trade with little more than posters and word of mouth.
- What we did
- Planned and produced a full Christmas campaign — screen artwork, social content and in-venue promotion, scheduled through PixelSuite.
“A Christmas campaign that got us record numbers through the doors.” — Wayne Morgan
Pottsville Beach Sports Club
- The problem
- Sub-clubs each running their weekly raffles by hand — different systems, extra admin, no consistency.
- What we did
- Rolled out PixelSuite with its built-in raffle generator and set each sub-club up to run their own draws on the club's screens.
“So simple to use that all our sub-clubs love running their weekly raffles.” — Ryan Clarke, General Manager
Ballina RSL
- The problem
- A club doing genuine community work that its own community rarely heard about.
- What we did
- Ongoing videography and PR support, plus commemorative screen content — including the club's ANZAC Day schedule across every display.
“They've helped us share the heart of Ballina RSL.” — Claire Tyson
The Flex Retainer
One flexible plan for tech and marketing
Set weekly hours, one point of contact, specialists on both sides who already know your venue. If there are no immediate problems to solve, we shift into proactive work — you always get value, even on the quiet weeks.
Set your hours
Pick a weekly plan that matches your needs and budget.
We solve what's in front of us
Reactive issues get handled fast — tech faults, urgent creative, the lot.
Then we get ahead
Spare time goes to systems, content and planning so problems don't recur.
Account Rate
One-off / on-demand
$154 /hr
Ad-hoc help when you need it, no commitment.
Lite Support
2–6 hours per week
$132 /hr
A steady hand for smaller venues and teams.
Growing Teams
8–12 hours per week
$110 /hr
Room to be proactive across tech and marketing.
Best value
Best Value
14+ hours per week
$99 /hr
Your embedded tech & marketing department.
Retainer rates are weekly. All prices exclude GST. Half the plan is marketing muscle — see what that side ships →
Questions? Let's have a chat
Got a project you've been putting off?
From a single screen to a full fit-out, we'll scope it, plan it and deliver it — then keep it running.