Technology Support Services
In today’s hospitality industry, venues rely heavily on technology to run smoothly. But waiting for a service provider to react when something goes wrong is not only frustrating, it can also be costly. Most providers charge a premium for emergency visits and don’t often provide regular maintenance, leaving you vulnerable to outages caused by issues that develop slowly in the background.
At Cyberry, our Technology Services team operates more like gaming machine technicians than your average IT or AV service provider. We attend your venue regularly, or are available on-call with a flexible number of service hours per week, ensuring quick responses when problems arise. When everything’s running smoothly, we proactively maintain and monitor your systems to prevent issues before they occur.
Our team is equipped to repair and maintain a wide range of technologies within your venue, including IT systems, CCTV, PA systems, security and telecommunications equipment, and even fridge monitoring sensors. Essentially, if it’s technology that keeps your venue running, we can maintain it. This saves you the hassle of calling multiple external service providers.
You can retain your existing service providers while we work alongside them, either solving the problem ourselves or collaborating with your preferred supplier to ensure the issue is resolved properly the first time.
As a multi-service agency, we offer the flexibility to reallocate your retained hours to other services when things are running smoothly on the tech front. Whether you need marketing support, content creation, a professional photographer, or an animated graphic, your hours can be put to use where you need them most. So, with Cyberry, your retained hours are never wasted.